Newsletters

We send these out each month as eNewsletters. Each one is written by Dr. Carlin. Let us know if you would like to be a receiver (by clicking on the Contact Us link below) and we'll make sure you get them. They are designed to be short and helpful and stress relieving.

 

 

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Relationships That Work

It is easy for any of us to lose sight of why it is that our relationships (be it one, several, or all), don’t work. Especially important is to recognize the ways in which our relationships impact our work performance. Problems that are seemingly personal do indeed affect us in business because there’s no real solid way to separate the various realms of our life. And when we are having trouble with our work relationships, our performance can suffer in critical ways.

We’ve all had the experience of the passive aggressive behavior we, or others, engage in when things aren’t going right. Not healthy, especially in the work environment. We seem to forget how easy it is to get along with people…we’re all just people. There is always a way for us to work together, it’s a matter of finding compatible needs and also a strategy for communication. 

When working with clients, an individual, a few, or a large group, this is the thought I always keep in my mind – “there is indeed a way to make this work, for everyone” and it works. And it is about finding a way to get to the heart of how people need one another’s talents and then putting the communication components in place.

In order to do that, I look for not just specific strategies but also analogies that can be used…the same ones don’t appeal to everyone but some will be sure to make an impact and drive a point of consideration home to have an effect. So goes for the following story which is a quick read that came across our lines this morning.

Indian Express, India
Agence France-Presse

NAIROBI, JANUARY 6:

 

A baby hippopotamus that survived the tsunami waves on the Kenyan coast has formed a strong bond with a giant male, century-old tortoise, in an animal facility in the Port city of Mombassa, officials said today.


The hippopotamus, nicknamed Owen, and weighing about 300 kilograms, was swept down Sabaki river into the Indian ocean then forced back to shore when a tsunami struck the Kenyan coast on December 26, before rangers rescued him.

 

"It is incredible. A-less-than-a-year-old hippo has adopted a male tortoise, about a century old, and the tortoise seems to be very happy with being a mother," ecologist Paula Kahumbu, who is in-charge of Lafarge park, told AFP.

 

"After it was swept away and lost its mother, the hippo was traumatized.  It had to look for a surrogate mother.  It landed with the tortoise and established a strong bond. They swim, eat and sleep together. The hippo follows the tortoise exactly the way it follows its mother.  If somebody approaches the tortoise, then it becomes aggressive," she said.

 

I’m not implying any reader is the hippo or the tortoise but rather that if they can come together as very different creatures in the world, with different languages and from different species, there is a simple message for us. We just need to tune in and allow good things to happen.

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Another Perspective On Stress

A lecturer, when explaining stress management to an audience, raised a glass of water and asked, "How heavy is this glass of water? "

Answers called out ranged from 20g to 500g.

The lecturer replied, "The absolute weight doesn't matter. It depends on how long you try to hold it.”

 "If I hold it for a minute, that's not a problem. If I hold it for an hour, I'll have an ache in my right arm. If I hold it for a day,you'll have to call an ambulance. In each case, it's the same weight, but the longer I hold it, the heavier it becomes.”

He continued, "And that's the way it is with stress management. If we carry our burdens all the time, sooner or later, as the burden becomes increasingly heavy, we won't be able to carry on. "

"As with the glass of water, you have to put it down for a while and rest before holdingit again. When we're refreshed, we can carry on with the burden."

So, before you return home tonight, put the burden of work down.Don't carry it home. You can pick it up tomorrow. Whatever burdens you're carrying now, let them down for a moment if you can.

 
Relax; pick them up later after you've rested. Life is short. Enjoy it!

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Attitudes About Having Time

 

Everyone has some sort of a perspective about time and how much of it there is. Right? You’ve heard others and you have heard yourself going over in your mind how “time is so short” or you “don’t have enough” of it.

That always strikes me as somewhat amusing….we all get the same allotment of time. We are allocated 24 hours each day, 1440 minutes. We each get 7 days each week, 365 of them over a year. We all get the same amount. What varies is how we use it, spend it, waste it, fill it up, let it slip by or feel exuberant about how much of it we have. Our perception is based upon the choices we make and how it is we manage time.

When dealing with people who are clients or even potential clients, we find there is a chronic problem with a similar perspective about how there is so much happening within an organization that there isn’t time to address some core issues because urgent tasks must be attended to first.

While this is understandable in one respect, when the urgent list seems to go and on from one set of urgencies to the next, it is time to consider taking time to catch a collective breath and figure out the next most strategic steps towards organizational well-being.

Everyday there are mergers, acquisitions, strikes, pre strike threats, post merger and post strike adjustments. There are annual reviews, hiring challenges, Board conflicts…the list is seemingly endless. As a consulting group, we are well versed in the issues that face groups of people who are needing to get their work accomplished; we understand the pressure that each one of these scenarios creates. However, we tune into the reality that each situation also impacts the ambiance in the building, the ethos of the group, the culture within the organization….and they are all factors that affect performance.

 

What we know is that when we enter an organization, we cause a momentary pause……….we then work with our clients to shape perspective in a way that will enhance the culture and facilitate the motivation of all the workers to perform at their best – and quickly….under any of these pressure inducing situations.

The next time, or perhaps right now, while you are right in the midst of being way too busy and simply not having the time to call for help, give us a call…it is actually the perfect time.

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The Mind and The Body

 

Most people have heard about the mind/body connection but what exactly does that mean? And what does it entail?

 

After studying the mind/body connection across the course of my career, both academic and experiential, I have landed upon a perspective you might find interesting and helpful. If you dive into the details, it can get pretty confusing but it is very simplistic when you stand back and take a look at the bigger, broader picture.

 

Here's how it goes. For every emotion you experience, there is a feeling (of course) and there is a thought (uh huh...). The combination of these two cause chemicals which would otherwise be dormant within your body, to be released. That release causes a reaction that you can physically feel.

 

For instance, when you get a really angry or aggressive thought running through your head and you then sustain it, your body most often releases adrenaline into your bloodstream to get you ready to defend yourself. You feel a flush in your face or an increase in your heartbeat, a tightness in your chest or a pain in your gut. Right?

 

I hate to do this to you but think of something that drives you into a rage.......................... see what I mean?

 

Over time, your body wears down from that kind of treatment......so what can you do ?

 

You can learn to train your brain by learning some simple tricks to counterbalance the negative effects. You can literally get up and walk around and allow yourself to inhale and focus on something beautiful -- the sky, a cool glass of water, some image in your mind's eye. Doing this, even though it sounds hokee, actually helps to get your body into a normal, calm state. Try it . Let me know if I am wrong.

 

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Think You Can Hide It?

We all have something we would like to conceal from other people at one time or another. It may be a lie we’ve told, or a particular set of feelings we have such as anger towards a boss or envy with a close friend, maybe amorous feelings towards someone special. Does any of this sound familiar? Do you feel pretty confident in your ability to disguise those feelings that you’d like to have remain private?

Give yourself a moment to reflect about the times you’ve watched another person as they attempted to proceed through their day and act normal when, in fact, you knew they were working pretty diligently to hide their real feelings about something in particular. If it weren’t so painful, it’d be funny to see ourselves playing these games. Truth is, what is can always be detected. Everybody leaks.

What does that mean?

No matter what it is that we are thinking or feeling, it is viewable to others, especially if they are interested observers. Psychologists are certainly trained observers, watching nonverbal behaviors and looking for cues about a person’s truthfulness or attempts at deception. However, you don’t have to be a credentialed expert to be a trained observer. People are very naturally intuitive. We watch one another from the time we are infants and we learn how to interpret what’s going on inside of another human being.

Each of us has a unique set of skills that often rest in the back of our mind instead the forefront but the information is indeed there for us to access. Are you curious about what to do in order to be better able to conceal what you’d like to keep private? The first step is to forget about placing your time and efforts into concealment. Instead, just let yourself leak with honesty and integrity. Whatever it is you’re trying to hide, someone will make note of it and even if it registers on an unconscious note, what’ll be noted is that something about you is just simply askew and over time that’ll translate into un-trustable. Why?

When someone denies what we perceive, on an intuitive level, we may temporarily doubt our ability to see clearly but eventually we come to believe that we are correct, the evidence is too compelling to deny. Hiding is akin to lying and it just doesn’t get us to a healthy place, not in the long haul. If you allow yourself to be aware that you’re going to leak anyhow, take a moment or an hour or even a few days and make peace with who you are, what your feelings are and decide it’s all a part of your overall identity and you’re going to live it and express it openly. You’ll live a better, less stressful life and you’ll most certainly be more relaxed.

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A Season of Hope & Joy

                       

Psychologists are always interested in how everyone is thinking and what their perspective is and how they are feeling. It's what we are trained to do. We are also trained to then figure out, if someone is struggling, how can we help, what can the strategic invention be.

 

During the holidays, it has long been popular to talk about and write about the stress that the holidays bring along in an effort to help people not struggle through them. It's an unfortunate reality that indeed many people do struggle all the way through them worrying about one central theme -- issues of abundance. Really.

 

Think about this. Aren't people hustling around worrying about whether they have gotten enough gifts for the people on their list, agonizing over the rightness of the gifts, planning the meals and wanting there to be enough good food, good drink, the best decorations, the most festive ambiance? And the list goes on to include our own hopes that we get the things from others that are on our wish list, hoping we are good enough, loved enough, popular enough, valued. It is about abundance.

 

But if you allow a minute, to stop and reflect here.........when you have all of that concern, even if it is only shared between you and one other person, there is an abundance of something marvelous -- a concern that comes as a result of caring. A concern that comes from a desire to share..............

 

That's great! How about if........instead of worrying about all of the details of rightness, you just allow your self to bask in the glow of delight of this holiday knowing that you have an abundance of love and concern in your heart......enough to fuel joy and fulfillment. 

 

If that sounds corny, that’s okay….consider giving it a moment of a try. Maybe, just maybe, adopting this perspective will give the little bit of an edge you need in order to do this set of December and January holidays without a struggle……and instead, really have a season of hope and joy. That is my wish anyhow……….

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What Are You Saying?

Most of us, being the human characters that we are, tend to believe we are pretty aware of how we come across to others. We think that because we live in our skin each day that we know who we are and therefore know how others know us.

Really?

Stop and ask yourself when was the last time you gave yourself space to just relax and be reflective about who you are and how you are in the world. Was it earlier today? Was it over the weekend?

Recently, I seem to have gotten more calls from clients and from people new to Partners In Excellence asking for information about our various reflective practices programs. I thought this was kind of interesting. Maybe it was our newly revamped web site. Maybe it was the publication of our last book. I did, of course, become reflective about all of that. And then something really interesting happened.

I was listening to public radio and a well-respected financial expert was being interviewed. He was talking about his new book and his avant-garde approach to dedicating several chapters to teaching other financial professionals how to breathe appropriately. I thought I was hearing things.

What?

Yes, he gives seminars and talks and teaches his well-educated followers the critical lessons about taking each breath in and out because it facilitates a certain level of ability to listen and to contemplate. He has found that people overall seem to be unaware of themselves and their own breathing – can you imagine? For goodness sakes, we do it everyday. Yes, but we take it for granted.

We also take it for granted that we can hear what others are trying to tell us. We take it for granted that the positive responses we get are based upon the good things that we do, that the negatives are the fault of someone else. Neither is always true.

We can benefit from taking time each day and being contemplative about the most simple of processes we go through. Without introspection, we never really do come to know who we are, how good we are, how fascinating our inner core is. And it is. Social psychology teaches us that we need to have a sense of self, a healthy sense of self, before we can come to perceive others appropriately and reliably…and certainly before we can get an accurate sense of how others perceive us. Many of us get stuck heading from one meeting to the next and from one phone call onto the next without any time for reflection in between those encounters. When we move at a clip, our social skills eventually come to suffer.

Think of the person who is forever on their cellular phone…sometimes I think it really is their cell.

When people call and ask if we can teach social skills and if we can teach reflective practices, they are often nervous and feel somehow out of sorts and obvious. These same people are often anxious that if they begin to learn what we teach in reflective practices that they will slow down to a dead pace and become failures. Others ask if our social skills work makes people feel uneasy, overly self-conscious, and like a departure from who they really are. Our findings are that when people have the tools to use the skills they need, they do better at whatever they are trying to accomplish. For us, we work towards a life balance and happiness…because with that comes real success.

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How You Feel

Just when you think you have your own stuff to attend to, some person can enter your world, even if only for a moment, and cause you to get another perspective. 

My other perspective (as a social psychologist) came in the form of an e-mail – you know the type, they are the ones that get generated from some unknown source and get circulated through cyberspace as we all dutifully pass them along to our friends and family. The names of those professed to be the parties talking are omitted but the story is intact as it came my way. We think the essence is a gem of wisdom.

                                     

 

In a conversation between two women:

"I've learned that no matter what happens, or how bad it seems today, life does go on, and it will be better tomorrow. I've learned that you can tell a lot about a person by the way he/she handles these three things: a rainy day, lost luggage, and tangled Christmas tree lights. I've learned that regardless of your relationship with your parents, you'll miss them when they're gone from your life. I've learned that making a "living" is not the same thing as making a "life." I've learned that life sometimes gives you a second chance. I've learned that you shouldn't go through life with a catcher's mitt on both hands; you need to be able to throw something back. I've learned that whenever I decide something with an open heart, I usually make the right decision. I've learned that even when I have pains, I don't have to be one. I've learned that every day you should reach out and touch someone. People love a warm hug, or just a friendly pat on the back. I've learned that I still have a lot to learn.

 

I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." 

We think the essence is a gem of wisdom, how about you?

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